3 Months circus & still awaiting (***)

Contract / Policy *** - Case Nr ***7<br> My reports of the 19 Feb, 6 Mar, 16 Mar & 2 Apr refers (and my many trips to Telkom store). In the mean time, I continue being billed for a CANCELED contract. 180 informed me that cancellations tried calling - they called my son rather than me (I am the contract owner- and my number is clearly listed on this forum & all correspondence). Secondly, why do they need to call me anyway - since I went into a store with my ID and filled in a cancellation form as requested (authorization received). Simply process the cancellation - what is the call for!! <br> Telkom have extremely stupid staff-on each occasion I have listed the contract number & case number and they cannot trace or call back or follow up!!!! <br> The circus continues - Telkom is an energy sapping business to deal with - HOW does a customer stop being charged for a CANCELLED contract (& obtain a refund). *** of the highest order - stay away from this company. I was considering one of their Apr data specials - but refused to do business with Telkom as one simply would not be able to cancel any contract.