3 Months and waiting for my ADSL and phone repair

I am utterly disgusted and extremely frustrated with the lack of service from the technicians and call centre!<br> I initially logged a call regarding my phone line and ADSL not working AT ALL on the 26th of August 2015 to date and a phone call every single day I am yet to have my fault dealt with. It has been escelated and closed 3 times now as they say a technician has come out and fixed my line, however if this was true then why the hell do i still not have ADSL or a phone line that works???? <br> <br> I have contacted the call centre every day since the fault was logged under reference number 628CRK140915<br> and surprise surprise this was closed by a tech that never fixed anything. <br> I am now on escelation number 760929 which according to the call centre a technician was assigned on the 17th of October and the fault was fixed....WELL THEN WHY IS MY LINES STILL NOT WORKING?!?!?!?!?!?!<br> I expect feedback as a matter of urgency due to the fact that i have been billed for 3 months for a service i do not have! This is utterly disgusting that such a big company has such bad customer service. <br> Your turn around time for escelations is meant to be 48 hours.why have i waited 3 months without any service!