RW
Rickus W
1 reviews | Active since Jun 2015
04 Dec 2015, 13:01
3 months and still nothing
I've logged a report almost 3 months back. Still waiting for a Technician. Best of all is, Telkom closed the report and said it was resolved and fixed. I opened another one and another one. 3 reports closed and lost without any help or technician. I'm loosing money each hour because ot this. Can't buy data the whole time. I'm paying for a service that doesn't work!!
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Telkom's replyOfficial
04 Dec 2015, 13:33Hello RiciBobby22,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM174765
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM174765
Regards
Narriman
Telkom Social Media Team
Telkom's reply04 Dec 2015, 13:33
Official
Hello RiciBobby22,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM174765
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM174765
Regards
Narriman
Telkom Social Media Team