3 Months and still no results

HI,<br> <br> I have had an issue at the exchange for the last 3 months. Everytime they send out a technician nothing changes.<br> <br> They keep saying that they cant find any problem on the exchange. Ports have been reset cables at the exchange have been rewired, but still no improvement. The Last technician that was there told me that I NEED to contact telkom AGAIN and ask for a new DSLAM port. (Wasnt that his job???) <br> <br> Whenever i phone them again i have to wait 3 hours on the phone to talk to someone that actually knows what a dslam port is!! I cant spend that time on the phone every day as SOME of us work.<br> <br> I want to speak to an afrikaans person atleast he or she will know what they are doing!<br> <br> I have had it up to here and telkom wont be receiving any more payments from me until this is sorted.