TJ
Tessa J
1 reviews | Active since Aug 2015
10 Aug 2015, 10:29
3 months and still no line installed
I ordered a new business adsl and telephone line in May. Since then my order was cancelled twice without my notice and i had to place a new order each time and start waiting again. I have called numerous times, i even received a notice that my line will be installed 07/07/2015. Its now a month later again and still no line!!!! This is very very bad for my business!!! How long do i have to be patient??
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Telkom's replyOfficial
10 Aug 2015, 10:48Hello Tessa@6,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the ID number or business registration number the order was placed with; and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM133054
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the ID number or business registration number the order was placed with; and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM133054
Regards
Narriman
Telkom Social Media Team
Telkom's reply10 Aug 2015, 10:48
Official
Hello Tessa@6,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the ID number or business registration number the order was placed with; and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM133054
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm the ID number or business registration number the order was placed with; and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM133054
Regards
Narriman
Telkom Social Media Team