1 reviews | Active since May 2015
3 months and still no joy
So, i tried to get a phone and data line into my new house. The previous tenant had both these services. So I try and apply 3 months ago and the run around began. I app**** twice instore, as they did not know how to process the application the first time. Then i did 3 online applications, i also did 2 telephonic applications and i did one online chat application. I have posted a complain on hello peter and repeatedly requested information via the facebook channel. Guess what. I still do not have any services. I still cannot get a status update and the best of all for me is when they do give me an update it changes the next time. Now what i absolutely love as well is that when i ask for help, i just get told i must wait because there is nothing anyone can do. Really now. I am begging for a service and no one is interested in it. No wonder things are going the way they are with the organisation.
Sorry for the delay and inconvenience caused. Our consultants will follow up on this matter and be in touch.
Regards,
Moenieb.
Telkom Social Media Team.
Sorry for the delay and inconvenience caused. Our consultants will follow up on this matter and be in touch.
Regards,
Moenieb.
Telkom Social Media Team.
