WC
Warren C

1 reviews | Active since May 2015

09 Mar 2016, 12:53

3 months and still no joy

So, i tried to get a phone and data line into my new house. The previous tenant had both these services. So I try and apply 3 months ago and the run around began. I app**** twice instore, as they did not know how to process the application the first time. Then i did 3 online applications, i also did 2 telephonic applications and i did one online chat application. I have posted a complain on hello peter and repeatedly requested information via the facebook channel. Guess what. I still do not have any services. I still cannot get a status update and the best of all for me is when they do give me an update it changes the next time. Now what i absolutely love as well is that when i ask for help, i just get told i must wait because there is nothing anyone can do. Really now. I am begging for a service and no one is interested in it. No wonder things are going the way they are with the organisation.

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Replies (1)
Telkom
Telkom's reply09 Mar 2016, 13:24
Official
Hello upset!@#,

Sorry for the delay and inconvenience caused. Our consultants will follow up on this matter and be in touch.

Regards,
Moenieb.
Telkom Social Media Team.