KM
Katija M

1 reviews | Active since Sept 2012

09 Apr 2015, 13:10

3 months and still holding

called telkom endless times in the last 3 months<br> <br> made me wait 3 hours everyday and still no answer or help <br> <br> cannot sort out my home adsl for 3 months<br> my data is being used even when my modem is off and im gone on holiday <br> please help

0
Replies (1)
Telkom
Telkom's reply09 Apr 2015, 15:23
Official
Hello katija,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.

Your social media reference number is SM102172.

We apologize for any inconvenience caused.

Regards,
WilliamLetwaba
Social Media Team