3 HOURS BEING TRANSFERRED AROUND

After the new policy implemented by telkom where you can't transfer your adsl line to another service provider without calling them and asking them to place it in a holding pool. <br> I've been calling the call centre. The department you go to first is sales. Sales transfer you to Retention. Retention say because it's a business line it falls under the business department. The business department transfer you back to sales because they don't can't do anything<br> I've been to the Cresta office and they tell me they cannot do anything I have to go through the call centre. It's been three months now and each call lasts about an hour before the disconnect you. <br> Telkom is absolutely useless.