3 and a half weeks wait with no response from the store

<p>3 and a half weeks wait with no response from the store about new products and services. This totals to the amount of R2298 per month on the new business i have brought to the store in ********** Initially i waited for a week with no response whatsoever. i then drove to the store just to find that the lady who helped me threw my documents in her desk drawer and never attended to my new applications. The second lady who helped me before as well was very helpfull and immediattely helped me. However the store did not have stock on the DELL laptop i have ordered and its now 2 weeks later this Saturday coming 19 Nov 2016. I have called the store probably 20 times already. Phone line does not work ironically as they are Telkom themselves. The TM help desk could also not give me their correct number and said they would email them to contact me. Another 24 hrs later. Nothing. What dissapoints me the most of all is the fact that i cancelled all my contracts at Vodacom to move to Telkom mobile. I have recently startred my own business and have chased up my account to over R3000 per month and this is how their client gets treated. Pathetic to say the least. I bet this complaint wont even be handled or sorted out. I will just have to wait till someone eventually sorts this out</p>