3-7 working days clearly does not apply

So much for the delivery of 3-5 working days. <br> I am so disappointed in the service Telkom provided me. I Have to say, when I lodged the request to buy I was called immediately but after they debited my account, I never heard from them. No feedback, no nothing and waiting an hour talk to the consultant each time does not help matter either. I am sure I am not unreasonable in saying all I wanted to know was the status of my order and explanation for such delays. The least you can do is make your customer aware of such.... So I want nothing to do with Telkom mobile, definitely will not recommend it to anyone else.