3.5 months No Line

So once again (5th Complaint) i must revert to this method of communication, <br> <br> I signed up on the 11th of November 2015 and i still do not have a functions internet line? i check the fault site on Telkom's website and my last complaint was logged at ref: Date reported: 2016-02-03 12:54 Reference number: 11489, still no resolution after more than 3 months. <br> <br> ***<br> <br> The time has come to step this up.. I have now requested legal advice on this matter as clearly there is no way of resolving this. You have until close of business tomorrow 12th February to provide a solution. <br> <br> So i have been proven wrong, clearly Telkom is the most unreliable and *********** company around. If i do not have a resolution as stated above I will provide legal notice and request a full financial reimbur*****t. <br> <br> The person who receives this should immediately escalate this to their manager's manager.. just a suggestion.