2weeks without internet !!
<p>After logging my claim 2 weeks ago I still sit without internet ... my reference nr is 255CTK170717 ... I received an sms stating that our internet lines in the area is down and someone will be attending to the problem .... this was 2 weeks ago and still no answer call or and response more than "someonebis attending to your problem" ... I need internet for everday work and study ... this is affecting me negatively ... I am fedup !!!</p>
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Telkom's replyOfficial
25 Jul 2017, 09:03Hi mari-madeleine-heunis,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply25 Jul 2017, 09:03
Official
Hi mari-madeleine-heunis,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,