1 reviews | Active since May 2016

01 Aug 2017, 11:54

2weeks no wifi /internet

<p>Ever since we opted for the ADSL its been a rollercoaster of poor perfomance of the ADSL, now im sitting for the past two weeks with no wifi/internet. Its August today im still sitting with no solution. We have logged a problem and no response. Telkom should re-imburse me for their pathetic service.</p> <p>I'm contemplating cancelling this option, Sick and tired.</p> <p>My telephone number ********** 441 registered under my wife.</p>

0
Replies (2)
Telkom
Telkom's reply02 Aug 2017, 14:55
Official

Hello puk

The fault is currently in hand with the testing department.

A escalation has been sent for their attention.

Regards

Noleen

Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply03 Aug 2017, 13:21
Official

Hello puk

Thank you for taking my call.

We will await your feedback to assist further.

Regards

Noleen

Telkom Social Media Team.

Best regards,