2nd Time on Hellopeter and no contact or feedback

I had posted my complaint on HelloPeter as attached in the link below. There has been no contact made with me as yet, I have to constantly keep calling the call centre for feedback, where there is absolutely no progress. Its been 2 months since I lodged the case, and my account has been double charged yet again!!! No one takes complaints seriously, CLEARLY!!! Disgusted that not a single person cares in Telkom. I suppose I'll just get the standard cut and paste reply, and then will have to call the call centre again to do my follow up and feedback. My call yesterday lasted 58 minutes on hold, and unfortunately I don't have an hour every single day to be placed on hold to sort this out. I demand someone senior to contact me, as I have now went out of my way to try having it sorted out. I am fed up of running around at my expense to sort the incompetences of Telkom.<br> <br> http://hellopeter.com/telkom/complaints/double-charged-on-contract-since-july-***