jH
jonathan H
1 reviews | Active since Dec 2015
29 Jan 2016, 06:09
2nd Time Billed incorrectly
I moved my telkom line. From one address to the next. But the old account was never closed. It seems that it was moved to the new premises. Why on earth would i want to pay for an account that should be closed.<br> Your Telephone Line *** 04 Jan 16 - 03 Feb 16 R165.79<br> DSL Faster *** 04 Jan 16 - 03 Feb 16 R262.28<br> DSL Faster *** 04 Jan 16 - 03 Feb 16 R262.28<br> Telkom Evening W/Ender Plan *** 04 Jan 16 - 03 Feb 16 R180.70<br> Home uncap adv TIN*** 04 Jan 16 - 03 Feb 16<br> <br> I want someone to remove the incorrect information. And rectify the account to a balance i would agree with. I refuse to pay for telkoms carelessness.
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Replies (1)Telkom's replyOfficial
29 Jan 2016, 07:09Hello jonodragon320,
Thank you for making contact with us
This response serves as confirmation that your query has been received.Please be assured that we have tasked our accounts team to investigating and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.Please be assured that we have tasked our accounts team to investigating and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply29 Jan 2016, 07:09
Official
Hello jonodragon320,
Thank you for making contact with us
This response serves as confirmation that your query has been received.Please be assured that we have tasked our accounts team to investigating and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received.Please be assured that we have tasked our accounts team to investigating and provide feedback as soon as possible.
***
Regards
Keagan
Telkom Social Media Team
Best regards,
