1 reviews | Active since Nov 2016
2nd Review Terrible Service
<p>I have been trying to move my ADSL line since September without success. </p> <p> </p> <p>I have had a number of appointments where the technicians show up, but say the can't access the exchange or they don't show up for the Saturday appointment. The last time someone came he said that the access is not the problem and that there is a problem with the line, which would be repaired and then he would return to move my line.</p> <p> </p> <p>I have logged complaints without success, had many calls to support wihout success and posted on hello peter. </p> <p> </p> <p>This is my second review now. I have received absolutely no feedback from Telkom in the last 2 weeks.</p> <p> </p> <p>Telkom still sends me reduced invoices for a service they are not providing.</p> <p> </p> <p>My last reference number was AI ********** .</p> <p> </p> <p>I just want my line sorted out. I cannot continue spending money on mobile data, because Telkom provides terrible service. </p> <p> </p> <p> </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Please provide me with feedback and a date on which you will move my line.
Please provide me with feedback and a date on which you will move my line.
