DB
Dennis B
1 reviews | Active since Apr 2016
22 Oct 2016, 12:05
2nd Request
<p>A month ago I recieved an sms about an account. I phoned Telkom and told them this person must have given them the wrong cellphone number, they must please remove my number from their account. Now again a month later I am receiving an account payment sms on my number.</p> <p> </p> <p>Please remove my number from this person account. Number as seen via Hello Peter.</p> <p>Acc no ********** 10001.</p> <p> </p> <p>Thank you</p>
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Replies (2)
Telkom's replyOfficial
24 Oct 2016, 09:06Hi Gotcha365,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: AI***
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply24 Oct 2016, 09:06
Official
Hi Gotcha365,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: AI***
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
DB
Dennis B's updateReviewer Update
26 Oct 2016, 09:13Awesome service recieved. Thank you for resolving this matter so quickly and contacting me.
DB
Dennis B's update26 Oct 2016, 09:13
Reviewer Update
Awesome service recieved. Thank you for resolving this matter so quickly and contacting me.