2nd attempt at landline installation
<p>Hi,</p> <p> </p> <p>After mucking up the first attempt at installing a land line at my home (issue was an exchange issue) Telkom arranged a new date for the installation for the 27th July 2017. I phoned during the day and was ensured by Telkom that the technician will arrive between 8am and 4pm. At 2pm I phoned again and received the same response.</p> <p> </p> <p>At 15:30, with no technician in sight I phoned again only to find out that the technician says there is again/still an issue with the exchange. I am absolutely livid at this point. A simple service, a simple query for an installation of a Telkom landline can't even be done. What must I, as the customer do in order to solve or help with this incompetence? All I want is a telephone line, I'm not asking for the cure for cancer.</p>