2MG ADSL LINE - SYNCS AT 512KBPS!

Terrible service from Telkom again!<br> <br> Our 2mb line is only syncing at 512kbps. <br> <br> Fault was logged on 25/2/2016 (***)<br> <br> On 27/2/2016 we received sms advising that fault was closed. Nothing was done at all and the line speed was still only 512kbps (Telkom call centre also tested line and confirmed the speed is only 512kbps!)<br> <br> They refused to reopen the fault and a new one had to be logged (85CWK270216)<br> <br> Matter was escalated yesterday (832953), but it appears as if nothing is being done to resolve the problem. It's impossible to get anything done on an adsl line with a speed of 512kbps! We are once again paying for a service, but getting none. <br>