1 reviews | Active since Mar 2015
2meg line running at 0.018kbs for over 6 months
What a joke. TELKOM<br> I subscribed for a 2 meg line more then 8 months ago. I have a permanent issue where I am only getting a speed of 0.018kb's per second. I have reported this issue so many times I have lost track. <br> I have been in contact with Telkom on a regular almost daily basis and I the client have to keep on calling for feedback because all the technicians are just closing the faults with no resolution.<br> I have to keep on re-opening this issue with the call centre 10210. I have been in contact with so many supervisors I have a list long and not a single one has ever called me back even though they promised to keep me informed of the status. I Think it is time to expose all these supervisors for the ****py services I am getting.<br> I have a long list of names I would like to Publish. My house feels lie a Telkom Exchange with the amount of people coming in and out. I now have a good mind of either closing my account or taking legal action. I am paying for something that is not been delivered. Now the issue is ore serious I keep on losing connectivity.
Thank you for your post.
Kindly note that we have escalated this issue to our Technical Team for assistance. Feedback will follow. Ref: SM96918
Apologies for all inconveniences caused.
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for your post.
Kindly note that we have escalated this issue to our Technical Team for assistance. Feedback will follow. Ref: SM96918
Apologies for all inconveniences caused.
Kind Regards
Tebogo Nash
Telkom Social Media
