2MB ADSL running @ 512KBPS

Terrible service from Telkom again!<br> <br> My 2mb line is only syncing at 512kbps. <br> <br> Fault was logged on 28/2/2016 (***) originally. <br> No response from Telkom at all.<br> <br> Fault was logged on 01/03/2016 again: Ref no 430CWK010316<br> <br> On 02/03/2016 I received a call from a Darren asking me if the if the problem was solved. I rep**** no and he informed me that he would change my line to manuel and that I should monitor for improvement on speed. On the morning of 03/03/2016 he phoned again and I rep**** that the line was still slow. He promised to send a technician to investigate. Up to Friday Night 04/03/2016 no response. Nothing was done at all and the line speed was still only 512kbps (Telkom call centre also tested line and confirmed the speed is only 512kbps!)<br> <br> Nothing is being done to resolve the problem. It's impossible to get anything done on an adsl line with a speed of 512kbps! We are once again paying for a service, but getting none.