2Mb ADSL line at new residence

I am moving residences next year and I am unable to receive the same service at my new residence as the service I am currently receiving. I currently have a 20Mb VDSL line with Telkom as my ISP. However, my new residential address is unable to receive anything greater than a 2Mb ADSL line. As a result, Telkom refuses to assist me by trying to upgrade the ADSL line speed at my new residence (when I know for a fact that a few houses down the road are capable of receiving 10Mb, which I would be fine with). With this information in hand, please cancel all my Telkom landline services. <br> <br> Regards<br> <br> Lance