295 charge

<p>I've had my contracts with telecom for over 4 years now and up until today I didn't know that a person gets charged R295 for a debit order that has bounced. I made an eft payment the day after because there was still finds in my accFirstly your bank charges you and now telkom does too! The person who opened my account never told me this. This is nonsense as both my contracts come up to 295 so you guys like charged me double. It does state that telkom can take certain measures if a debit order has bounced but a charge of R295! That's ****************! I went into the chatsworth flag store and they told me that I should contact the call center and I'm "lucky" I'll get my money back. When I called the contact center the lady was so rude to me. She even hung up on me! What kind of a company does that. You guys are taking the food out of my children's mouth!</p>