PS
Patrick S
1 reviews | Active since Jul 2011
11 Jan 2016, 15:59
281CRK191215 reported 19 Dec 2015 still down
fault 281CRK191215 reported 19 Dec 2015 still down, these are two business lines.<br> <br> >Following message sent to ***722: Dear Customer, This is a progress update from Telkom SA. Fault >281CRK191215 for Service ID ***633. Your fault is in hand with our technical repair division. Please do >not reply to this SMS. Telkom Tue Dec 29 08:00:35 SAST 2015 <br> <br> these lines have still not been repaired, and we are being charged for them !!! when will a technician be sent thru ???
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Telkom's replyOfficial
14 Jan 2016, 13:17Hello mspacman,
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
Your reference number SM187588
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
Your reference number SM187588
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Telkom's reply14 Jan 2016, 13:17
Official
Hello mspacman,
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
Your reference number SM187588
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.
Your reference number SM187588
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team