27 days after ordering Telkom LTE Uncapped still..

1. App**** and received an order reference number for Telkom LTE Uncapped on 3 December 2015.<br> 2. Was declined as 'personal details' do not match C/B's.<br> 3. Contacted Telkom many times to find out which details do not match but was each time ultimately referred to a Telkom shop.<br> 4. Visited Telkom Shop to apply. Was told they do not handle Telkom LTE Uncapped. Only available online.<br> 5. Offered the Telkom shop my ID, proof of residence and any other proof required to fix their online vetting error. They were unable to assist, each time simply claiming it is through Telkom Online only.<br> 6. Therefore had no option but to take capped Telkom LTE limited to 20GB.<br> 7. Immediately phoned them and lodged a case for them to upgrade me to Telkom LTE Uncapped. They promised it would be resolved within 72 hours.<br> 8. Fourteen days later the case number has still not been resolved.<br> 9. All together, twenty seven days after ordering Telkom LTE Uncapped, I still do not have Telkom LTE Uncapped in-spite of meeting and exceeding all of Telkom's requirements.<br> 10. The only task they now need to do now is an administrative upgrade as I have solved all their flawed systems.<br> 11. Yet they still have not done so.