1 reviews | Active since Dec 2014
25th February - 30th April adn line is still disconnecting.
Like the title says, on the 25th February i made a report to my ISP(Afrihost) that the line disconnects , had no response up until the 4th of march saying there will maybe and eventually a technician dispatched to my house, on the 4th of March i got a SMS saying my service has been restored (Bull#### story the same problem has been happening), after making a hello peter complain twice on the 18th March a technician called Richard came to my house and "repaired" my line after i wasted 60km+ of petrol to get to my house and a day of leave and he still couldnt fix my line and said a box should be replaced close to my house, suprisingly i looked the next day and the box was changed, but unfortunately i still had the problem and gave Richard the call the next day 20th he came in again(once again i had to make arrangements and sacrifices to get this done) and had a look after a while said he couldnt fix it , he will get this so called network specialist to help me , since the 25th february till 30th April nothing has happened, i called Richard again on the 29th April asking for assitance once again he said " i will call the specialist and ask him" , i told him you said that 3 times already give me the specialist number and i will call him myself he then suddenly had a excuse that he is on leave and the number is on his desk at work " i felt that was a direct lie and that he was taking me for a fat huge ride, after exchange a conversation about it he will get someone to help me, i waited the entire day and still didn't get a call when i called him again he didnt answer his phone 4 times, after that i decided to hell with it i am going to post this on every social site that i can , Telkom better fix my line i am tired of begging/asking/trying and paying a huge amount for absolutely poor **** service, Can see the picture attached the proves the line disconnects , i've done endless traceroutes /ping tests etc i even purchased a new router that cost me a extra amount. Telkom fix my line !!!!!!!!!!! DAMN SAKES HOW BAD ARE U GUYS !!!!!!!!
Hello RuanDP69
Please be advised that we have sent you a email and await your response to assist further.
Regards
Noleen
Telkom Social Media Team.
Hello RuanDP69
Please be advised that we have sent you a email and await your response to assist further.
Regards
Noleen
Telkom Social Media Team.
