25min on hold and still nothing

I phone Telkom basically on a daily basis for the fact that we are also a Telecommunications company. This becomes more of a headache each day. AS I am writin this report I have been on hold for 26min27sec, this is pathetic. Can some one do anything about this. I never seem to get anywhere with them and we do not have only 1 or 2 lines running through Telkom. Billing department is just as pathetic, After already waiting about 2 weeks with a billing dispute, I had to phone them yesterday again and was informed it takes 4-8 weeks to resolve!!!!! PATHETIC.If I were to tell one of my clients they will have to wait a month or 2 for me to resolve their issues, they would certainly poison me in my sleep.<br> <br> Seriuosly, step up yur game.....<br> <br> BTW, I am on hold now for 30min 5sec