240 543 86

9 weeks ago I logged my query with Telkom,

I am not getting any response. This is now the 4th review - each time they ask for information, just to ignore me again.

My ref number is in the title, My contact details is in the additional information.

What must I do to get feedback.

Please do not again reply asking for the query and security questions if you are just to ignore me again.

This has now been escalated to the Independent Communications Authority of South Africa (ICASA).