RB
Ray B

1 reviews | Active since Aug 2015

22 Feb 2016, 14:30

24 - 48 Hours to reconnect line after suspension

My line was suspended this morning. With the new changes to TELKOM walk in shops, one cannot pay your account directly there to Telkom. Now you have to pay via Shoprite/Checkers, PnP or any other shop that does payments.<br> In this electronic era, money is taken immediately off my account but it takes Telkom 24 to 48 hours to reconnect you when the money shows. BULLSH@T!!! That's like me purchasing food from PnP, paying via bank card and only being able to get the purchased items 24 to 48 hours later!!!<br> WAKE UP TELKOM!!!!!! Don't try to pull wool over peoples eyes because you cannot do your work!!!!

0
Replies (1)
Telkom
Telkom's reply22 Feb 2016, 17:08
Official
Hello Ray de Beer,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our billing department and feedback will follow.

Your ***

Regards,
Moenieb.
Telkom Social Media Team.