225CNK040516 No Internet for over THREE weeks and *****

<p>I have been following up on my issue for over three weeks now and have been given a million different explanations as to why my line has been down since the 23rd of April. With my latest inquiry, Sherwin Ramdass advised me that technicians working on the fault found that the telephone cables were ****** and had to be replaced. When I inquired further about his claim he was unable to give me answers and transfered my call to the Quality Assurance manager, Indren Rajendren. He advised me that technicians reported a fault caused by lightening strike, cable reference: IE_M/WTE/1492/2016-17-L. The company's credibility is non-existant and nobody takes responsibility for service or customer satisfaction. Yet we have some of the most expensive and slowest internet services in the world. Disgusting. </p>