21 weeks and still nothing done

Well 21 weeks have now past and still nothing has been done to rectify the signal which was altered by Telkom in April and left me with a disgusting internet service, they did get as far as saying that I qualify for a booster therby admitting that the reception is bad (Have a copy of the SMS) but they had the cheek to say I have to pay for it to be installed, not bad considering it was they who altered the mast and now I must pay, very kind of them, but at the end of the day it really proves what Telkom think of their customers when they can leave them for 21 weeks and do absolutely NOTHING of course I will now get the silly apology for the inconvenience and then still get nothing done, Telkom You Are Beyond Belief