21 Days of empty promises & lies

I reported a fault on 02 December on ADSL line ***. Every day since I have followed up and been told that a technician had been assigned and that the job has been escalated and that it has top priority. 3 days ago I was told that I was the technician's Nr 7 on his list. Today I have been told that my repair has been scheduled for 24th December. That would mean that that particular technician is clearing less than 1 fault a day. Or I am being **** to. It is also very apparent from all the complaints on Telkom's Twitter and Facebook page and the number of Telkom vans in the Fourways area that there is a very serious problem that they are not owning up to. Either that or it's just one big, all-day long picnic. I would like to see the following happening urgently:<br> 1. That this gets the proper attention and feedback. I want to know what number I am in the queue and when this will be scheduled for?<br> 2. I would like to be supp**** with a 3G Card and data to cover the lack of service I am paying for.<br> 3. I would like my account to be credited for the service I did not receive this month.