21 Days and still no resolution

I wish to bring to your attention a series of events that has rendered me both irate beyond measure and needless to say disgusted with the service that I have received to date. On July 14 a call was logged at 10210 to report a fault on my line, more than 21 calls later and in access of R500 spent calling from a mobile number and talking to less than 25 different people. I would like to put into perspective my rage at incompetence and sheer disregard for service delivery. I have called every day for 21 days!!! In the course of last week alone I spent no less than 156 minutes of talk time going from pillar to post. Please factor in the cost implications. Having finally got the email address of the Manager: Customer Services (Martin Chetty) he has in so many words expressed that there is nothing he can do as it is already escalated to the Tech Depart and he cannot comment on their timeframes to resolve this. so in short in the CUSTOMER SERVICES MANGER does not give a ****! who the hell will?