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I HAVE BEEN A YEAR WITH TELKOM ON 100 SPEED LINE, SUBSCRIBTION WAS R777,03 A MONTH. END OF DECEMBER I SAW AMOUNT OF R1154,99 WAS TAKEN OFF MY ACCOUNT. PHONED IN AS THERE WAS NO COMMUNICATION , NO E-MAIL, SMS , WHATSAPP, TELEPHONE CALL BUT SOMEONE IN THEIR ORGANISATION DECIDED TO BUMP ME UP TO A 200 SPEED LINE AND I JUST HAVE TO PAY FOR IT. HOW THE HELL CAN THEY JUST ROB YOU LIKE THAT ! WHEN I CALLED IN THEY HAVE NO KNOWLEDGE OF HOW A THING LIKE THIS COULD HAVE HAPPENED AND THEY WOULD DOWNGRADE ME TO MY PREVIOUS LINE , BUT I HAVE TO WAIT TILL SOMEONE FROM THEIR DEPARMENT CALLS ME. ITS SCARY TO THINK THAT THEY CAN JUST ABUSE YOUR MONEY OR ***** YOUR MONEY LIKE THAT.