2016 and no internet

<p>I app**** for my ADSL to be activated in May of 2016. It is now August and I am still without internet. I live in the Northern Suburbs of Cape Town. I got told there are no available ports on my exchange. Today, when I phoned for an update, I spoke to 5 different people. 2 told me I'm on the waiting list, but no ports are available(one of whom mentioned she sees I'm with a different ISP and only getting line through Telkom). 1 told me he can see that I should be able to get a port and will check with his supervisor, after which I was switched to someone else, who after introducing herself and hearing my complaint, put me back on hold without another word. And the final one, telling me he has no idea how anyone could tell me I'm on a waiting list when their system doesn't show that information. He also had to mention he has been working there for 6 years, so I should trust him. And after an hour on the phone, I am still stuck with the final message, I cannot get internet now, and they cannot tell me how long before I can. </p>