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christiaan G
1 reviews | Active since Aug 2015
24 Nov 2015, 12:05
20 minutes on the phone for nothing!!!
you phone customer service wait 20 minutes on the damn phone for them just to put the phone down in your ear how can they expect people to use they're service if they cant even answer the damn phone!!!<br> <br> <br> if you cant sort this out ASAP!!!<br> then i'm going too cancel my contract
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Telkom's replyOfficial
24 Nov 2015, 13:29Hello christo09,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the product you are experiencing a problem with, affected service number and/or account number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM170973
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the product you are experiencing a problem with, affected service number and/or account number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM170973
Regards
Narriman
Telkom Social Media Team
Telkom's reply24 Nov 2015, 13:29
Official
Hello christo09,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the product you are experiencing a problem with, affected service number and/or account number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM170973
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the product you are experiencing a problem with, affected service number and/or account number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM170973
Regards
Narriman
Telkom Social Media Team