DG
David G

1 reviews | Active since Nov 2014

23 May 2016, 15:50

20 Gigs ******

<p>I just got my new LTE modem from Telkom on a 20gig package. Speed was great, connection was great, however, on only day 2 into my contract I get a message saying you have reached your cap please buy a bundle. This after only watching a couple of episodes and receiving email etc. (normal internet usage). So I contacted Telkom to query, they said they have to log a call with a certain department who will only be able to get back to me in 72 working hours. Conveniently (for them) the cool-off-period for me to get out of the contract will run out before they can get back to me.</p>

0
Replies (1)
Telkom
Telkom's reply25 May 2016, 12:50
Official

Hi char****ave

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team