1 reviews | Active since Jul 2011

02 Aug 2018, 13:11

20 Days turn around time

We have numerous down time with Telkom in our area but the service we receive is totally disgusting. Our internet is down so we logged a call today(ref ********** 5) and they said they will repair on the 22 August. Contacted area manager (Michael) his response "Hi, unfortunately I can not assist now. our system are fully automated now. But I will try Regards" How can a service provider treat customer like ****? You faithfully deduct funds from my account, yet you fail to provide a service I NEED ANSWERS PLEASE PHONE ME ON MY CELL( ********** 220), as this number does work, as it is not supported by TELKOM

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Replies (1)
's update06 Aug 2018, 12:23
Reviewer Update
Good day, We still await tech or feed-back from them - can this problem not be taken up to another senior level for intervetntion?