20 days later and nothing...

I refer to your reference SM143376 that has up to know only delivered ONE EMAIL that was my statement. To further infuriated the situation was that I received an SMS that informed me that I am being handed over for collections!<br> <br> I called Violet and told her that Telkom can't provide me with a service so then why do they continue to bill me for something that YOU CANNOT PROVIDE ME! To hold for a Telkom operator at your centers is a daunting task of 20min PLUS!!!<br> <br> So when I told Violet that there is a dispute currently (oh and I can't log a dispute via your Internet platform as it doesn't allow a drop down menu due to the Telkom line being cancelled) and that I logged a complaint via Hellopeter I was informed that there is no such record?!<br> <br> She said that someone will get back to me and to date have delivered no results. My voicemail option works on my cellphone, have tested it, so you can't say that there is a Voicemail that I haven't attended to yet.