20 days and waiting for my July order

<p>Telkom, this is truly ridiculous. Sort this out. It is now 10 August, and I ordered the product on 22 July. Call me like you promised to do to finalise this deal. Here are my details. Uri Marks. ID ********** 155083. Cell. 082 ********** . Call me !!!! On 22 July 2016 I ordered the Telkom July Deal of the month, via Online, and then followed up with the call centre, and the agent said I qualified and that I would be contacted by a Telkom agent. I was assured I would be called within two days, but possibly that same day,, to finalise the order. It was for the Package: Huawei E5573 with July's Deal of the Month (5 Gig per month). I ordered this on 22 July and I have still not heard from Telkom to finalise. When referred to the call centre, I have held on every day since then for over an hour, When I send emails via the website, I get emails telling to call the centre. It has been almost 20 days days since I ordered the package, and I still have not heard form Telkom, despite me calling and emailing them every day. It is now August and I will be extremely angry if Telkom now tell me the July deal of the month is not available, after I placed the order on 22 July. Telkom, contact me to finalise this order. Please Uri Marks ********** </p>