2 years of intense frustation with ADSL and landline

<p>We moved into Mowbray, CT in 2014 and asked for a Telkom landline number and ADSL line. For more than 2 years we have had on-going problems with internet speed and have reported it incessantly. Telkom consultants would 'refresh' our ADSL line which would help for a day or two, and we would be back to extremely slow speeds. Alternatively, technicians would be dispatched to fix the 'problem' (never clear what it is), and we would be ok for a few weeks, for the cycle to start again. <br />We have upgraded to a faster, more expensive ADSL package, which has not solved the problem.<br />We have tried to get the TelkomFault Reporting Consultants to note the repetition in problem-reporting and to escalate it to a higher level or systemic problem area, but have been unsuccessful. <br />One day we were fortunte enough to speak to a Telkom technician about the recurrence of the problem, who advised us to report to HelloPeter as it apparently the only way that Telkom takes note (!?!).<br /><br />The latest fault was reported on 30 May 2017 (Fault ref no 723CWK ********** ) and it has been 3 weeks without a landline or internet service. Trying to get an update online or over the SMS service has not been successful and I once again had to speak to a consultant telephonically who has 'escalated the problem'.<br /><br />It is exasperating.</p>