2 years later, still no telkom line

I've been living at my house for 2years now and i still can't get a TELKOM LINE INSTALLED. You always send a technician to install an ADSL line and there's no line (despite specifying this to the call centre agent every time) so he just turns back and never follows up.<br> <br> I live in a complex of 52 houses, 49 houses in my complex have lines, but not the last 3 houses, mine included. This was my last reference number for my order (***) in august.<br> <br> My last report last year was picked up at telkom but nothing happened (Ref SM115084, Didi Guma, Telkom Social Media Team, [Email Removed]<br> <br> I JUST WANT A LINE INSTALLED, is that too hard to do????