2 Weeks without voice line and internet

Hi,<br> <br> I am just reporting this out of pure frustration. I reported my voice line as being noisy but the internet line worked fine. Two technicians phoned me to schedule a day to come to my house to fix the problem. None of them pitched up even after I had to reschedule my whole Saturday to be at the house. The 2nd technician basically accused me of lying to him as he said everything has been fixed which I found extremely rude.<br> <br> At the moment, I have no voice line and the internet comes and goes - definitely not performing at the level it usually does. We get a dns probe error even when we try to google something which does not make sense.<br> <br> I have phone 5 times now to escalate the issue - It get's escalated but nothing happens there after. Is there someone that can please help me get this fixed today still? I received my telkom bill and I don't think it is fair to pay for a service that was not working for two weeks. My latest escalation number today is 761239 but nothing happens after that.<br> <br> Regards,<br> Chantel