2 weeks without UNCAPP INTERNET ACCESS

Ref: 274 CTK 080215 / Tel no: ***<br> <br> Today is Monday, 16 Feb 2015. On Sunday, 8 Feb 2015, I reported that I do NOT have any internet access, via 10210, & sms service. It has been 2 weeks, and up to date I had NO call from a technician to fix my problem. I on the other hand, phone 10210, every second day, hold on for 40 to 55 min at a time, only to hear, sorry will make a note on the system that it is URGENT. <br> <br> On Friday, 13 Feb 2015, I sent my complaint to: [Email Removed] / [Email Removed] / [Email Removed] STILL NO REPLY as to when & whom my INTERNET will be fixed.<br> <br> My telephone account is paid per DT order, so now TELKOM will deduct the FULL month for WI FI, so there is my next problem trying to solve my CREDIT due to me.<br> <br> Ronell<br> *** <br> ***