MN
Michael N
1 reviews | Active since Aug 2010
14 Mar 2017, 15:05
2 weeks without internet
<p>Incident 1427CRK060317</p> <p>Two weeks since reported through Afrihost, almost two weeks through Telkom's website.</p> <p> </p> <p>No feedback, no response, no resolve. Poor, poor service.</p>
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Replies (1)
Telkom's replyOfficial
15 Mar 2017, 10:47HI mvniekerk
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We do apologize for the delay. As per the pending fault reference provided indicates that a 600 pair UG cable damage and our field technicians are actively attending. No ETA as yet and update will be provided via SMS.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply15 Mar 2017, 10:47
Official
HI mvniekerk
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. We do apologize for the delay. As per the pending fault reference provided indicates that a 600 pair UG cable damage and our field technicians are actively attending. No ETA as yet and update will be provided via SMS.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,