2 Weeks without Business Lines

I have been without Business Lines, for over 2 Weeks, including ADSL and Phone Lines, all off our 4 lines are down. I have been passed around from person to person, with no one being able to say when the fault will be rectified. <br> I have asked to speak to Managers and been told that the won't have the answers. I have asked to speak to the technicians that come to my area, and they are not allowed to speak direct to clients.<br> <br> I own a BUSY Printing Company, I need to now when my fault will be fixed, this is costing my Business thousands of Rands each day, as well as being a total logistic nightmare.