1 reviews | Active since Oct 2014

02 Apr 2015, 11:35

2 weeks without adsl/phone, need progress update.

My adsl and phone has not been working since 17 March, Telkom said that someone is busy fixing cables and this has caused many of our neighbours to lose adsl/phone functionality.<br> <br> A notification would have been great, but since this has already happened, we need some progress or estimated time of completion because it seems as if nothing is happening.<br> <br> Please investigate with the person/team responsible for fixing the adsl in Bloubosrand because it's a stuff up since I can't make calls or use the adsl, I have to use my airtime and mobile data which is effen expensive.<br> <br> <br> <br> <br> <br>

0
Replies (1)
Telkom
Telkom's reply02 Apr 2015, 14:22
Official
Hello DimitarS,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM100936.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team
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Best regards,