1 reviews | Active since Aug 2014
2 Weeks without a working landline and adsl
<p>I've complained via the call center, I've lodged complaints via the online 'get help' and chat to an agent. All have escalated the fault to 'URGENT', yet I still don't have a working landline.</p> <p>Yesterday I get told there is someone in the area working on the junction box- Yes, but when I ask can I set a time for them to come and inspect the line- I don't need to do that. <br />Guess what- It's still not working.</p> <p>This is poor service and unacceptable</p>
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Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
I received an email yesterday morning from a Thumelo.
An assigned technician would be able to attend to my reference number - which doesn't help me when I'm already at work.
I sent an email straight after to ask if the technician would be coming. No reply. So a technician arrived and I couldn't leave work to be home to get this resolved.
He said he would be there today- I've arranged someone to be at home- Hasn't arrived
How can we get this resolved as I have had enough.
I received an email yesterday morning from a Thumelo.
An assigned technician would be able to attend to my reference number - which doesn't help me when I'm already at work.
I sent an email straight after to ask if the technician would be coming. No reply. So a technician arrived and I couldn't leave work to be home to get this resolved.
He said he would be there today- I've arranged someone to be at home- Hasn't arrived
How can we get this resolved as I have had enough.
Still nothing. Another 2 weeks. What an absolute ****ing joke. Telkom has to be the worst **** service ever.
Gaurantee they will throw their **** when it comes to paying for the month with no ****ing Internet yet I've had zero ****ing service. Take your continental useless **** and go to hell
Still nothing. Another 2 weeks. What an absolute ****ing joke. Telkom has to be the worst **** service ever.
Gaurantee they will throw their **** when it comes to paying for the month with no ****ing Internet yet I've had zero ****ing service. Take your continental useless **** and go to hell