2 WEEKS WITH NO CONNECTION AND NO ACTION FROM TELK

Our LTE router dropped signal and has not worked for the past two weeks.<br> <br> We logged a call, call center could not assist us and we were given a ticket number and to date no response!<br> <br> 2 Weeks of no service and I will likely be billed end of the month without being able to use the service. <br> <br> 2 WEEKS NO RESPONSE FROM TELKOM. Received a call that a technical specialist would come to our house to investigate and to date NOTHING!<br> <br> THIS IS A BREACH OF CONTRACT!!!! <br> <br> If you fail to provide me a service then please cancel this worthless service so that I can go to a provider that cares about subscribers!<br> <br> PATHETIC SERVICE (if there was any).... ESCALATE IMMEDIATELY!