1 reviews | Active since Nov 2017
2 weeks to Reallocate landline and still nothing!!!!!!!!
Moved into my new house 2 weeks ago, started the whole process of moving my Telkom line to the new house the week before the move, phoning my other service provider to release my ADSL line in order for Telkom to move my line, the normal reallocation procedure. Since then, dealing with Telkom its been a HORRIFIC NIGHTMARE. I've been phoning 14 days every day ( except weekends ) to follow up on my order. Note that, I had to phone everytime, no response from Telkom telling me that there is problems with my order, nothing!! So first, they could not locate my address on their system ( there is a Telkom line in my new house from previous owner ) 4 days to sort that out!! then there was a system software error on my order, which took 3 days!!?, then for the next 4 day of phoning to try and get a date out of them, for when the Technician is going to come out and connect my line, by which everytime they say the date will be sms'ed to me the next day. Then today after the weekend and after the promises of today i'll be getting a date from the Technician, they turn around and say " Sorry sir your order was on hold because we cannot locate your address, we have fixed it now and you will get a date within 48 hours" AAARRRGG!!!??? Come on!!!! I though we sorted the address thing out a few days ago!! I'm fed up!! what else can i do to get a Technician to take 2min out of his time and phone Telkom with my new number??
